5 Things Your Security Team Needs To Do Before the States Reopen

May 8, 2020
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Due to COVID-19, security has taken on a new role of screening people before entering the building and enforcing new regulations to prevent the spread of COVID-19. This is putting your team at the front line and at risk of being infected. Before states open up to the public we need to prepare.  Here are 5 things to consider doing before the states reopen.

  • Using technology to limit in-person interactions:

One effective way to limit in-person contact is to use technology to help screen employees and visitors. We talked more in-depth about thermal imaging in the blog Why you Need thermal Imaging. It is a great tool to use to screen people coming into the building because it uses heat to detect its images so it can tell you the temperature of someone’s body. This can be helpful especially against the potential of people who may refuse to let someone take their temp. If you are looking for a bit of a more cost-friendly solution get a no-contact infrared thermometer. These devices allow you to accurately read someone’s body temperature without coming into physical contact with that person. A great way to prevent contact with people entering the building is through visitor management. You can add prescreening questions to the kiosk such as “ have you had a high temperature?” This can allow you to screen and gather the contact information of a visitor in case someone comes down with Corona you can contact them. 

  • Staying up to date on COVID-19 prevention laws:

The laws may vary from state to state and may update frequently. Most states will require people to wear facemasks to enter buildings.  Keeping up to date and enforcing these laws will help reduce the number of people who are infected with COVID-19. While the public may not like these rules it is important to not be lenient on them to help lower chances we have to go back in lockdown. Make sure to post signs outside saying you must wear a mask so visitors are not caught off guard when you ask them if they have a mask. 

  • Boosting training:

While shift attendance has been up it is important to know that this time is trying and many people are experiencing low morale. Help keep your guards motivated by making training through e-learning programs. They can be done anywhere and can help educate the guard on how to react in new situations that COVID-19 may put them in. Check out CSA360s features page to learn more about e-learning

  • Streamlining communications:

Communication within the security team will be more important than ever. Make sure to emphasize the importance of letting your shift leaders know if you’re running a fever or feel sick, having a digital Comm Log can really help keep this process efficient. Keep in mind that you can use push notifications to notify the team if someone enters the building with a fever or if there is a risk. There has been an uptick in COVID crimes these are crimes being committed in protest of the new laws being put in place. A more recent example of a COVID crime is the security officer who unfortunately lost his life due to denying someone from entering a building without a mask. Having the ability to use push notifications that there is a risk in the building will allow you to asses the situation and act upon it accordingly. 

  • End of shift checklist

One of the most effective ways to prevent the spread of COVID-19 is by keeping building spaces clean and disinfected. Keeping the guardhouse and command centers clean will be a must. While notably most command centers are not clean keeping them clean is more important than ever.  At the end of shifts create a checklist with things your guards should wipe down with disinfectant. This will help make sure the next guard on shift will not get sick. As well it will help boost the morale of your security team as a clean space is very welcoming.


Times are very trying right now and the public is on edge. It is our job as security is to help the public feel more assured. We are here for you, keep up the good work!

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